WE ARE OPEN AND SHIPPING. SOME PRODUCTS ARE EXPERIENCING SUPPLY CHAIN RELATED DELAYS THAT HAVE CAUSED LONGER LEAD TIMES. ALL PRODUCTS ARE STILL IN PRODUCTION AND WILL SHIP IN THE ORDER THEY ARE RECEIVED.
During this time the expedited shipping and handling services are slower than usual. The standard handling time has been extended due to the supply chain issues. In addition, when contacting our customer service and support teams you may experience a longer response time than usual. If you are in fact experiencing extended wait times with our website chat team please contact customer service via email (purchasing@onestopoutdoor.com) and you will receive a response when possible.
We hope to be caught up in the coming weeks but until then if you are in need of drip irrigation tubing, spiral edging stakes or silicone filled wire connectors there will be an added wait time.
Unfortunately we are unable to automatically update customers who purchase these products and are unaware of the delays. Our teams are doing everything possible to notify customers who are effected.
Please contact us via the email address above with additional questions.
Thank you for your business.
-One Stop Outdoor Team